ESFContact
Talk to a person
This goes to whoever runs the platform, not to a ticket robot. You do not need an account to use it — if the problem is that you cannot get into yours, this is the right place.
Want a refund?
An unused purchase can be returned within 14 days for the full amount. Say so here with the callsign and we will do it — the terms set out the rest.
Reporting a listing?
Give us the ESF-0000 code and what it did. A report about a listing you paid for counts as a refund request too, so you do not have to send two messages.
If you would rather use your own mail client, support@everyskillfinder.com reaches the same place.